NJ RUGS
219 VALLEY ST, 2ND FL
SOUTH ORANGE, NJ 07079
PHONE: (973)378-2001
INFO@NJRUGS.COM

SEE OUR GENERAL INFO BELOW OR CONTACT US DIRECTLY IF YOU NEED TO TALK WITH A REAL PERSON.
WE VALUE YOUR BUSINESS AND WILL BE HAPPY TO ANSWER ANY QUESTIONS, TAKE REQUESTS ETC ETC.

PAYMENT | SALES TAX | SHIPPING DOMESTIC | SHIPPING WORLDWIDE | RETURN POLICY | WHOLESALE | SPECIAL REQUEST

PAYMENT:
We accept Paypal and all major credit cards such as Visa, MasterCard, American Express & Discover. For wholesale orders and special requests we will also accept checks, cash, money orders and bank wire. Our checkout is hosted on a safe and secure yahoo server.

SALES TAX:
Tax is only charged for shipments within NJ state. Current rate is 7.000%

CONTINENTAL US SHIPPING:
We will always try to ship within 1 business day of received payment and will provide shipping info
accordingly. If the rug is around 12x15 or larger / 150lbs+ we may have to use a (non UPS) trucking
company for door-door delivery. Please get in touch with us if you have special requests or questions!

ALASKA, HAWAII, APO, CANADA SHIPPING:
If possible we will use USPS for these destinations (Canada most cases either USPS priority mail or
UPS standard). We reserve the right to cancel orders (or discuss adjusted shipping rates) from AK,HI
and APO if our regular carriers will not ship at listed rates. This would only apply for larger rugs.
If you want us to confirm rate please contact us with your shipping destination city and zip code and the
listed item number (s)that you are interested in. We will get back to you within hours.

TOP OF PAGE

WORLDWIDE SHIPPING:
We ship worldwide via USPS, UPS or via Bongo. Rates are calculated at checkout. Please
let us know if you have any questions or concerns about international shipping and we will be happy to
assist. Import duties, taxes, and charges are not included in the item price or shipping cost. These
charges are the buyer's responsibility. Please check with your country's customs office to determine
what these additional costs will be prior to buying.

International Shipping Now Also Available Via Bongo!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

	Register with Bongo and receive a U.S. shipping address.
	Enter the Bongo address as both your billing and shipping address.
	Use the credit card that you have on file with Bongo as the payment method.
	Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click Below to Get Started:

RETURN POLICY:
Satisfaction guaranteed - if you do not like the rug you can return it for a store credit or refund. In the
event that something was not as described seller will cover the shipping fees. There are no hidden fees
or restocking charges. Please contact us within 7 days regarding any return.

NOT AS DESCRIBED / DAMAGED DURING SHIPPING:
We guarantee all our rugs to be as described. If your purchase arrives in a condition not as described we
will take the rug back for a full refund or take care of the insurance claim. Please contact us immediately if the
shipment arrived damaged. Please save the damaged packaging for insurance claim purposes. If possible take
a photo of the package in the condition that it arrived.

DOES NOT WORK WITH MY DECOR:
If the rug does not work with your decor, you can send it back for a refund or a store credit. Let us know
if we can assist you in finding a replacement based on your needs. In this event, buyer will cover shipping fees.

WHOLESALE/BULK ORDERS
Dealer, decorator or someone who needs a few rugs for your house? Please contact us if you are looking to
purchase in bulk and we will do our best to offer you a discounted rate. Please fill out the contact form or contact
us directly via email or phone. See contact info here

SPECIAL REQUEST
Looking for a specific rug? Please contact us with info such as size, design, links to similar rugs etc etc. We will
check our inventory or our network of wholesalers to find your dream rug. Please fill out the contact form or
contact us directly via email or phone. See contact info here

TOP OF PAGE